The purpose of this International Standard is to provide requirements for users of ISO/IEC 12207:2008 (IEEE Std 12207-2008), ISO/IEC/IEEE 15288:2015, and ISO/IEC 20000-1:2011 (IEEE Std 20000-1:2013) for identifying and planning the specific information items (information products) to be developed and revised during systems and software life cycles and service management processes.This International Standard specifies the purpose and content of all identified systems and software life-cycle and service management information items (documentation). The information item contents are defined according to generic document types and the specific purpose of the information item (document). This International Standard assumes an organization is implementing life-cycle processes, or practicing service management, using one or more of the following: ISO/IEC/IEEE 15288:2015, Systems and software engineering -- System life cycle processes, ISO/IEC 12207:2008 (IEEE Std 12207-2008), Systems and software engineering -- Software life cycle processes, ISO/IEC 20000-1:2011 (IEEE Std 20000-1-2013), Information technology -- Service management -- Part 1: Service management system requirements. This International Standard provides a mapping of ISO/IEC/IEEE 15288:2015, ISO/IEC 12207:2008 (IEEE Std 12207-2008), and ISO/IEC 20000-1:2011 (IEEE Std 20000-1-2013) and ISO/IEC 20000-2 (IEEE Std 20000-2-2013) clauses with a set of information items. It provides a consistent approach to meeting the information and documentation requirements of systems and software engineering and IT service management. ISO/IEC 12207:2008 (IEEE Std 12207-2008) and ISO/IEC/IEEE 15288:2015 define a set of processes for managing and performing the stages of a systems life cycle. They define an Information Management process, but they do "not detail documentation in terms of name, format, explicit content, and recording media". ISO/IEC 12207:2008 (IEEE Std 12207-2008) establishes a common framework for software life-cycle processes and in passing identifies or requires a number of documentation items. Its process reference model does not represent a particular process implementation approach, nor does it prescribe a system/software life-cycle model, methodology, or technique. ISO/IEC 12207:2008 (IEEE Std 12207-2008) does not always specify when software information items are to be prepared, nor does it identify information item contents. ISO/IEC 20000-1:2011 (IEEE Std 20000-1-2013) establishes comprehensive requirements for documents and records, with some specific requirements. ISO/IEC 20000-2:2012 (IEEE Std 20000-2-2013), Information technology -- Service management -- Part 2: Guidance on the application of service management systems provides guidance on the use of Part 1. The generic document types (which may be referred to as information item types) are to be used to identify the information necessary to support the ISO/IEC/IEEE 15288:2015 agreement, organizational project-enabling, technical management, and technical processes; the ISO/IEC 12207:2008 (IEEE Std 12207-2008) primary, supporting, and organizational life -cycle processes; or the ISO/IEC 20000-1:2011 (IEEE Std 20000-1-2013) service management system (SMS), service delivery, relationship, resolution, and control processes. For each life-cycle process or service, it would be possible to prepare a policy, plan, procedures, and reports, as well as numerous records, requests, descriptions and specifications. Such an elaboration of the documentation schema would be more rigorous than specified by ISO/IEC/IEEE 15288:2015 or ISO/IEC 12207:2008 (IEEE Std 12207-2008). This International Standard does not detail the life-cycle processes in terms of methods or procedures required to meet the requirements and outcomes of a process. Thus, information items may be combined or subdivided as needed for project or organizational purposes.
Sponsor: C/S2ESC - Software & Systems Engineering Standards Committee
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