ISO/IEC/IEEE 26511:2012 specifies procedures for managing user documentation throughout the software life cycle. It applies to people or organizations producing suites of documentation, to those undertaking a single documentation project, and to documentation produced internally, as well as to documentation contracted to outside service organizations. It provides an overview of the software documentation and information management processes, and also presents aspects of portfolio planning and content management that user documentation managers apply. It covers management activities in starting a project, including setting up procedures and specifications, establishing infrastructure, and building a team. It includes examples of roles needed on a user documentation team. It addresses measurements and estimates needed for management control, and the use of supporting processes such as change management, schedule and cost control, resource management, and quality management and process improvement. It includes requirements for key documents produced for user documentation management, including documentation plans and documentation management plans. ISO/IEC/IEEE 26511:2012 is independent of the software tools that may be used to produce or manage documentation, and applies to both printed documentation and on-screen documentation. Much of its guidance is applicable to user documentation for systems including hardware as well as software.
- Standard Committee
- C/S2ESC - Software & Systems Engineering Standards Committee
- Status
- Superseded Standard
- PAR Approval
- 2012-02-06
- Superseded by
- 26511-2018
- Board Approval
- 2012-02-06
- History
-
- Published:
- 2012-03-15
Additional Resources
- Downloads
- 26511-2012_downloads.zip
Working Group Details
- Society
- IEEE Computer Society
- Standard Committee
- C/S2ESC - Software & Systems Engineering Standards Committee
- Working Group
-
P26511 - Software user documentation management
- IEEE Program Manager
- Patricia Roder
Contact Patricia Roder - Working Group Chair
- Annette Reilly
Other Activities From This Working Group
Current projects that have been authorized by the IEEE SA Standards Board to develop a standard.
No Active Projects
Standards approved by the IEEE SA Standards Board that are within the 10-year lifecycle.
26511-2018
ISO/IEC/IEEE International Standard - Systems and software engineering - Requirements for managers of information for users of systems, software, and services
This document supports the needs of users for consistent, complete, accurate, and usable information. It provides requirements for strategy, planning, managing, staffing, translation, production, and quality and process-maturity assessment for managers of information for users. It specifies processes and procedures for managing information for users throughout the product- or systems-development life cycle. It also includes requirements for key documents produced for managing information for users, including strategic and project plans.
These standards have been replaced with a revised version of the standard, or by a compilation of the original active standard and all its existing amendments, corrigenda, and errata.
No Superseded Standards
These standards have been removed from active status through a ballot where the standard is made inactive as a consensus decision of a balloting group.
No Inactive-Withdrawn Standards
These standards are removed from active status through an administrative process for standards that have not undergone a revision process within 10 years.
No Inactive-Reserved Standards