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1897 - Recommended Practice for the Resolution of Power-Line Gap-Noise Reports

This Recommended Practice is intended to help all parties involved in interference reports to understand the best practices used to assess, identify and repair noise problems and have reasonable expectations about the role and responsibilities of each party. It describes ways that utility staff can interact with a complainant to obtain information that will aid the troubleshooting process and it outlines reasonable timelines that will help everyone involved have reasonable expectations about the process and time it can take to respond to, identify, troubleshoot and repair a noise source. The techniques allow a utility to identify which noise sources are actually associated with the reported noise, minimizing troubleshooting and repair costs. The Recommended Practice also allows a utility to determine when reported interference is being caused by a source other than electric utility equipment.
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