Walter Pienciak <w.pienciak@ieee.org> is Manager, Electronic Information, for the IEEE Standards Association, with both management and lead technical responsibilities. Mr. Pienciak managed the technical aspects of the IEEE-SA's migration into SGML- and then XML-based electronic production of IEEE standards. His group developed and maintains the IEEE-SA electronic product-delivery mechanisms, which support both subscription and single-sales models. Some of the tools developed to support these processes were released and are in use by XML and web developers worldwide. He is the lead developer of the IEEE-SA electronic balloting system. This system is web- and XML-based, allowing realtime reporting and secure administration 24x7 from remote locations. He has managed all aspects of web services for the IEEE-SA since 1995. He also manages and develops coordinated search services for almost 200 IEEE websites around the world. He is responsible for security administration of IEEE-SA Internet services and oversees the development and maintenance of IEEE-SA software, systems, and network resources. Mr. Pienciak lives in Boulder, Colorado, with his wife and three daughters, and has been a full-time telecommuter for three years. (September 2001)