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Frequently Asked Questions

How To Order IEEE Standards Products

How do I order an IEEE standard, publication, and/or draft standard?

Can I get IEEE Standards through distributors and other sources?

Do I have to pay tax?

What are the delivery charges?

If I'm an IEEE member, do I get a discount?

Can I use my member discount on a tax-exempt order?

What information should I have handy when I place my order with IEEE?

What do I have to do to send a company purchase order?

Does IEEE offer quantity discounts?

What discounts do booksellers or resellers receive?

If I need an IEEE standard immediately, where can I order it from?

Can I get the standard(s) I need faxed to me?

How can I get a standard I need in either microfiche or microfilm?

How can I order an IEEE standard that has been withdrawn or superseded?

Does IEEE make available its standards products on CD-ROM?

What if I have additional questions about ordering IEEE Standards?


How do I order an IEEE standard, publication, and/or draft standard?
IEEE standards products can be ordered directly through the IEEE Online Catalog or from the IEEE Operations Center by contacting Customer Service.

IEEE Operations Center
Customer Service
445 Hoes Ln
Piscataway, NJ 08855-1331
Phone: +1 800 678 IEEE (US & Canada) Or +1 732 981 0600
Fax: +1 732 981 9667
Telex: 833233
Email: customer-service@ieee.org

Additional ordering and payment methods are available.


Can I get IEEE Standards through distributors and other sources?
We have provided a list of current distributors, by Country, who make available IEEE Standards. Please note that any orders placed with these distributors are subject to their respective pricing and discount structures.


Do I have to pay tax?
Tax information is available on the IEEE website.


What are the delivery charges?
As a feature of the new IEEE Online Catalog, you may modify the recommended shipping method before checkout. Make a selection, Calculate Shipping and assess your charges.

Additional shipping information is available through the IEEE website.


If I'm an IEEE member, do I get a discount on IEEE Standards Products?
For orders placed directly with the IEEE Sales Office, IEEE members receive a 20% discount off the list price on the first copy of each standard ordered. Substantial savings are included in the price of IEEE Standards' collections and sets. In lieu of the 20% member discount, we have established specialized IEEE member pricing for these products. You must provide your member number when placing an order.


Can I use my member discount on a tax-exempt order?
IEEE members are not individually tax-exempt, and tax-exempt corporations are not IEEE members. For further explanation, please visit the IEEE site for tax-exempt information.

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What information should I have handy when I place my order with IEEE?
It's helpful to our Sales Representatives if you have either the standard's numeric designation (i.e., IEEE Std 241-1993) or the standard's IEEE part number (i.e., STD95724). This information is listed in the IEEE online catalog, however, our Sales Representatives can help you even if you don't have this information.


What do I have to do to send a company purchase order?
A company purchase order (PO) can be mailed or faxed to us. The PO must be on company letterhead or a company purchase order form. The PO must include the handling charge, sales tax (if applicable), a PO number and a signature. If applicable, you must include your tax-exempt number or IEEE member number.


Does the IEEE offer quantity discounts?
Standards customers are offered the following discounts when purchasing multiple copies of the same title.

Quantity Discount
1-4 copies 0% discount
5-9 copies 10% discount
10-19 copies 15% discount
20-49 copies 20% discount
50-99 copies 25% discount
100-249 copies 30% discount
250+ copies 35% discount
Exception: Max discount of 20% on NEC products.

These are the normal IEEE Bulk Standard Discounts and are NOT available to resellers.
Please note, these quantity discounts do not apply to any type of Set, Collection, or Subscription.


What discounts do booksellers or resellers receive?
Booksellers receive the above quantity discounts only. These are the normal IEEE Bulk Standard Discounts and are NOT available to resellers.


If I need an IEEE standard immediately, where can I order it from?
IEEE, at your request and expense, can priority ship your order. However, we have arrangements with Global Engineering Documents for guaranteed 24-hour delivery. You can contact them at the telephone numbers below:

Global Engineering Documents, Inc.
15 Inverness Way East
Englewood, CO 80112-5704 USA
Phone: +1 800 854 7179 (US and Canada) or +1 303 792 2181
Fax: +1 303 397 2740

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Can I get the standard(s) I need faxed to me?
We do not provide this service. But if you need an IEEE standard publication quickly, you can place your order with Global Engineering Documents. They guarantee 24-hour delivery.

Global Engineering Documents, Inc.
15 Inverness Way East
Englewood, CO 80112-5704 USA
Phone: +1 800 854 7179 (US and Canada) or +1 303 792 2181
Fax: +1 303 397 2740


How can I get a standard I need in either microfiche or microfilm?
We have arrangements with Information Handling Services to provide this service for us. Contact information is below.

Information Handling Services
15 Inverness Way East, PO Box 1154

Englewood, CO 80150-1154 USA
Phone: +1 800 241 7824 (US and Canada) or +1 303 790 0600, ext. 59 (outside of US)
Fax: +1 303 397 2599 (US) or +1 303 397 2410 (outside of US)
Email: info@ihs.com


How can I order an IEEE standard that has been withdrawn or superseded?
Known as archive standards, these publications can be ordered directly from the IEEE Online Catalog or by contacting:

Global Engineering Documents, Inc.
15 Inverness Way East
Englewood, CO 80112-5704 USA
Phone: +1 800 8
54 7179 (US and Canada)
Phone: +1 303 792 2181
Fax: +1 303 397 2740


Does IEEE make available its standards products on CD-ROM
Yes, IEEE Standards collections are available on CD-ROM powered by the VuSpec™ browser-based user interface with helpful related links. Look for the VuSpec brand in the IEEE Online Catalog.


What if I have additional questions about ordering IEEE Standards?
For further information, contact stds-info@ieee.org.

 

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